Question 1

What age groups or grade levels are eligible?

Accepted Answer

Our programs are designed for students in Grades 4 through 12. We carefully group students by age, grade, and skill level to ensure they are learning with peers at a similar stage. We offer Beginner, Intermediate, and Advanced tracks, so every student learns at a comfortable and appropriate pace.

Question 2

Does my child need prior coding experience?

Accepted Answer

No prior coding experience is required. We start with the basics and core concepts, making it easy for beginners to learn. Students who already have experience are assessed and placed in a class that best matches their skill level, so they stay challenged and engaged.

Question 3

What programming languages and technologies are taught?

Accepted Answer

Depending on age and experience, students may learn:
 • Scratch (visual programming for beginners)
 • Python
 • Java
 • JavaScript
 • HTML & CSS
 • Robotics fundamentals
 • Game and app development tools
The curriculum progresses step by step, helping students build strong foundations before moving into advanced topics.

Question 4

How are the classes structured?

Accepted Answer

Our classes are hands-on, interactive, and project-based. Each session typically includes:
 • Short concept explanations
 • Real-life examples and case studies
 • Guided hands-on practice and labs
 • Creative projects
 • Weekly quizzes and discussions
This approach keeps students engaged and helps them truly understand how technology works.

Question 5

Are classes in-person, online, or hybrid?

Accepted Answer

We offer in-person, online, and hybrid learning options, giving families flexibility based on schedule, location, and learning preference. All formats provide the same high-quality instruction and hands-on experience.

Question 6

Who teaches the classes?

Accepted Answer

Our instructors are experienced professional programmers and educators who specialize in teaching youth. They focus on making complex technical concepts simple, fun, and easy to understand, while encouraging curiosity and confidence..

Question 7

What is the class size?

Accepted Answer

We keep class sizes small (typically 8–12 students) to ensure:
 • Personalized attention
 • Better interaction with instructors
 • Strong peer collaboration
 • Faster learning progress

Question 8

What skills will my child gain besides coding?

Accepted Answer

In addition to technical skills, students develop:
 • Problem-solving and logical thinking
 • Creativity and innovation
 • Teamwork and collaboration
 • Communication skills
 • Confidence and independent thinking
 • Real-world technology and career readiness skills

Question 9

Do students receive certificates or progress updates?

Accepted Answer

Yes. Students receive completion certificates after finishing a course or level. Parents can also request progress reports, skill assessments, or instructor feedback at any time.

Question 10

Is there a demo or trial class?

Accepted Answer

Yes. We offer a demo session. The first class allows students and parents to explore our teaching style and classroom environment before deciding on full registration.

Question 11

What is the average course or level duration?

Accepted Answer

Each course or level is designed for approximately 24 instructional hours, usually completed over about 2 months, depending on the schedule.

Question 12

What happens if my child misses a class due to travel or illness?

Accepted Answer

We record every class and share recordings through Google Classroom, so students can review lessons anytime. In-person students may also arrive early to get extra help from instructors if needed.

Question 13

How are quizzes, homework, and projects handled?

Accepted Answer

Each week includes:
 • Videos and learning materials
 • Case studies and real-life examples
 • Hands-on labs and activities
 • PowerPoint and digital resources
 • Weekly quizzes
 • Homework for extra practice
All materials, assignments, and updates are managed through Google Classroom.

Question 14

Is there a class schedule?

Accepted Answer

Yes. We publish a monthly schedule on our website. Dates and times may be adjusted based on student availability, and families are always informed in advance.

Question 15

Are there fun events or competitions?

Accepted Answer

Yes! Midway through the course, we host fun competitions and challenges where students apply what they’ve learned. Winners receive motivational prizes, awards, and certificates to boost engagement and confidence.

Question 16

Do you offer bootcamps?

Accepted Answer

Yes. We offer bootcamps during summer break, winter break, or specific weeks, provided there are 7 or more students enrolled.

Question 17

Do you offer sibling or referral discounts?

Accepted Answer

Yes. For every successful referral, families receive $25 off or a gift card once the referred student enrolls. Sibling discounts may also be available.

Question 18

How are class cancellations handled during emergencies or snowstorms?

Accepted Answer

We usually continue classes as scheduled. During severe weather, construction issues, or power/internet outages, we switch to online classes to avoid disruption.

Question 19

Do you offer tutoring or one-on-one help?

Accepted Answer

Yes. We often help students with school projects or challenges during class so everyone can learn. For dedicated one-on-one tutoring, we offer private sessions at $45 per hour.

Question 20

Are books and learning materials provided?

Accepted Answer

Yes. All books and class materials are provided digitally through our website and Google Classroom. Students receive lifetime access to these materials and can study from anywhere.

Question 21

What is your refund policy?

Accepted Answer

If a student withdraws within the first three weeks, we charge only 15% or $100 (whichever is less) and refund the remaining amount. After three weeks, refunds are not available.

Question 22

How can parents share concerns or feedback?

Accepted Answer

Parents can request a one-on-one meeting with our Director at any time. We value feedback and work closely with families to ensure a safe, supportive, and fun learning environment.

Question 23

How will parents be contacted in an emergency?

Accepted Answer

During enrollment, we collect parent contact information. These details are used to contact parents promptly in case of emergencies.

Question 24

How is student data and payment information secured?

Accepted Answer

• Student academic data is securely stored and accessed only by authorized staff.
 • Payment information is never stored by us.
 • We use trusted, secure payment platforms such as Square and PayPal.

Question 25

Where are in-person classes held?

Accepted Answer

Our primary in-person location is:

951 N Plum Grove Rd, Suite D, Schaumburg, IL 60173

Question 26

What is the office contact number?

Accepted Answer

📞 847-350-9034

Question 27

What is your website?

Accepted Answer

🌐 www.NextGenCodeExpert

NextGenCodeExpert

Building Future Tech Leaders

Frequently Asked Questions